Support & Maintenance Plans

Managed WordPress Hosting

A comprehensive, full-stack, private hosting solution to manage all your WordPress requirements.

Site Support

With 10 years of Industry WordPress Experience, we can champion even the most challenging enterprise ecommerce solutions.

Enterprise Grade Maintenance

The best websites are organic and continue to grow. We focus on nurturing your site into modernity without you noticing.

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MAINTENANCE

WORDPRESS MAINTENANCE

SLEEP SOUNDLY

Ensuring a website is reliable and properly updated isn’t the best use of time. Especially if your team isn’t equipped to support a secure WordPress hosting environment. BitByteBit offers month-to-month subscriptions to support & maintain your site.

BASIC MAINTENANCE

Maintenance only plan ideal for business brochure websites that need minimal changes ongoing.

ADVANCED MAINTENANCE

Maintenance only plan for high maintenance, dynamic sites like online stores, blogs/zines, or directories. We'll keep your site running fast & secure.

SUPPORT

ENTERPRISE WORDPRESS SUPPORT

REST ASSURED

Your success isn't sweating the small (technical) stuff. Especially when it is broken, underperfomring or just way too slow. At BitByteBit, we recognize the fundamental rule of your website: It is there to serve the needs of the business. Up-time is crucial. Our primary goals are your site's up-time  and user experience.

LITE WORDPRESS SUPPORT

BASIC Maintenance + HelpDesk Support. We can coach and support you to update and market your website or do it all for you if you prefer.

PRO WORDPRESS SUPPORT

ADVANCED Maintenance + HelpDesk Support for mission critical websites like online stores and directories that need extra support with more complex features.

 

ELITE WORDPRESS SUPPORT

PRO Maintenance + HelpDesk Support + complex features + Custom Project Development Work.

HOURLY WORDPRESS SUPPORT

BASIC Maintenance + HelpDesk Support. We can coach and support you to update and market your website or do it all for you if you prefer.

WORDPRESS PROJECT

WORDPRESS ADVANCEMENT PROJECTS

EVOLVING YOUR WORDPRESS

As your business grows and your business needs evolve, it might be time to count the beans and establish the next phase of your business evolution. At BiteByteBit, we too have evolved over the last 10 of serving WordPress  solutions.  We can help you understand the hurdles, the pitfalls and hidden ladders to achieving your goal within the scope of your budget. Painlessly and easily.

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WORDPRESS Maintenance Plans


PLANS

Platform

Proactive Security Management
(incl daily system scans)

Offsite Backups

WordPress Minor Version Updates - Security/Bug-fixes (excludes Major Versions - feature enhancements)

Theme Updates

Simple Plugin Updates

Advanced Plugin Updates

Basic

Maintenance


$180

per year

Maintenance only plan ideal for business brochure websites that need minimal changes ongoing.

Weekly

Quarterly

Advanced

Maintenance

$600

per year

Maintenance only plan for high maintenance, dynamic sites like online stores, blogs/zines, or directories. We'll keep your site running fast & secure.

Weekly

Quarterly

Quarterly

WORDPRESS Support Plans


PLANS

Platform

Proactive Security Management
(incl daily system scans)

Offsite Backups

WordPress Minor Version Updates - Security/Bug-fixes (excludes Major Versions - feature enhancements)

Theme Updates

Simple Plugin Updates

Advanced Plugin Updates

Helpdesk Support

Billing Increment

Issue Response Time

Issue  Resolution Time

Project Scope Analysis

Project Scope Reporting

Project / Custom
Development Work

Ad-hoc
Support



$185

per hour

BASIC Maintenance + HelpDesk Support. We can coach and support you to update and market your website or do it all for you if you prefer.

Weekly

Quarterly

Quarterly

Up to 1 Hours HelpDesk Support

Hourly

8 hr

Next Business Day

 LITE

Support


$170

per month

BASIC Maintenance + HelpDesk Support. We can coach and support you to update and market your website or do it all for you if you prefer.

Weekly

Quarterly

Quarterly

Up to 1 Hour 
HelpDesk Support / Month

15 Minutes

8 hr

Next Business Day

PRO
Support


$1500

per month

ADVANCED Maintenance + HelpDesk Support for mission critical websites like online stores and directories that need extra support with more complex features.

Daily


Monthly


Monthly

Up to 10 Hours 
HelpDesk Support / Month

15 Minutes

4 hr

Next Business Day 

ELITE
Support


Negotiable


ADVANCED Maintenance + HelpDesk Support 

+ complex features + Custom Project Development Work.

Negotiable


Negotiable


Negotiable

Negotiable

15 Minutes

Negotiable

Negotiable

 Why choose BitByteBit WORDPRESS Support & Maintenance?

Industry Experts

With an aggregate of 30 years of  industry web experience combined with nearly a decade of experience Managing WordPress at Scale. The result is elite quality products & services.

POWERED BY AMAZON™

As an Amazon Web Services™ Partners, your WordPress site relies on the global leader in cloud performance, redundancy, and scalability .

 

PERFORMANCE & RELIABILITY

Our team is available 24/7 to deliver on the needs of your WordPress site. When you are down, we are up.

 DAILY BACKUPS

Even on the lowest tier, your site and database is backed up daily, stored safely on Amazon s3™. Download or restore a copy with ease.

 24/7 MONITORING

We aren't confident that we cover all your bases. We are absolutely certain of it. We place enterprise grade monitoring on even the lowest tier of support to ensure your up-time is our reputation.

EXPERT TECHNICAL SUPPORT

Real experts that depend on WordPress everyday know the ins and outs of getting the most from the application. Our Support is available 24.7 to ensure your site is always running.

CERTIFIED TO DELIVER

Our expertise goes above and beyond industry experience with certifications on the AWS™ platform, Citrix™, Veeam™, Microsoft™, ITIL™ and so much more.